YOUR MEMBERSHIP: -Don't forget your 24 hour access tag. It keeps things moving at the front counter and gets you to your workout faster! YOUR BELONGINGS: -It's up to you to keep your belongings safe. Take advantage of our complimentary lockers HEALTH AND SAFETY: -Follow instructions and requests from World Gym staff - it helps make our gym a safer, more enjoyable place for everyone. -Wear gear that's appropriate and comfortable to exercise in - no jeans, bare chests - certainly don't wear anything offensive or intimidating to others. -Wear appropriate sports footwear. Bare feet only in classes that require it. -Don't bring your gym bag on to the gym floor. Leave all your gear in the lockers/shelves provided. -Towels are compulsory throughout the club. We want you to sweat, we just don’t want to see it left behind after you leave -Please don't come here under the influence of drugs or alcohol. Anyone who does will be asked to leave immediately and may have their membership terminated. -You are not permitted to train or coach others in our clubs, whether there is any form of payment or not. IN CLUB -Dropping weights and leaving weights on pin loading loaded machines is not acceptable gym etiquette. If you are strong enough to lift the weight you are strong enough to control the weights through the movement and take them off the machines. -No excessive grunting and groaning, we want you to train hard we just don’t want to hear you at the other end of the club. -Don't bring illegal or banned substances of any kind on or around club premises. -Don't carry out (or attempt to carry out) any illegal activity in or near our club. -Don't behave inappropriately or offensively, particularly in the changing areas. -Don't use abusive language, or harass, insult or threaten anyone (staff or members). We will immediately terminate the membership of anyone who causes other members or staff genuine concern about their safety inside or outside the club (that includes emails, texts, phone calls or correspondence). -Don't promote products or services of any kind on World Gym property without the permission of the Club Manager. -Don't photograph, film, or otherwise record other members or World Gym staff on Club premises without their knowledge and consent, and the prior consent of the Club Manager. -Tripods or other devices to mount recording devices not permitted in club with prior consent of the Club Manager. COMPLAINT PROCESS If you have any concerns or complaints about other members’ actions or behaviours, service or facilities, staff members, instructors or personal trainers, please speak to reception and we'll put you in touch with the appropriate manager. Alternatively, you can email us at info@burleigh.worldgym.com.au.